Terms of Service
Terms of Service
These Terms of Service ("Terms") govern your use of the Lumen Luxe website [Your Website URL] and your purchases from our Shopify store. By accessing our website or making a purchase, you agree to comply with these Terms. Please read them carefully.
1. Use of the Website
1.1 You must be at least 18 years old to use our website and make purchases.
1.2 You agree to provide accurate, current, and complete information when making purchases or creating an account on our website.
1.3 You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.
1.4 You agree not to use our website for any unlawful or prohibited purpose, including but not limited to violating any applicable laws or regulations.
2. Product Orders
2.1 All orders placed through our website are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.
2.2 By placing an order, you agree to provide accurate and complete information, including billing and shipping details.
2.3 Prices for products are subject to change without notice. All prices listed are in GBP and inclusive of applicable taxes.
3. Shipping and Delivery
3.1 We will make reasonable efforts to fulfill orders promptly. However, shipping and delivery times may vary depending on your location and product availability.
3.2 We are not responsible for any delays or failures in delivery caused by events beyond our control, including but not limited to natural disasters, postal strikes, or customs delays.
3.3 Risk of loss and title for products purchased from our website pass to you upon delivery to the carrier.
4. Intellectual Property
4.1 All content on our website, including but not limited to text, images, logos, and trademarks, is the property of Lumen Luxe or its licensors and is protected by copyright and other intellectual property laws.
4.2 You may not reproduce, distribute, modify, or otherwise use any content from our website without prior written consent.
5. Limitation of Liability
5.1 To the extent permitted by law, Lumen Luxe shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or products.
6. Governing Law
6.1 These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.
7. Changes to Terms
7.1 We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any such changes constitutes acceptance of the revised Terms.
At Lumen Luxe, we're not just about selling candles – we're on a mission to spark a revolution in sustainable living. Our passion lies in providing you with refillable candle jars that not only illuminate your space but also illuminate the path to a greener, more eco-conscious future.
Sustainability at the Core
We believe in reducing waste and minimizing our environmental footprint. That's why our refillable candle jars are crafted with high-quality materials designed to last a lifetime. By offering refill options, we're committed to reducing single-use waste and promoting a circular economy.
Quality You Can Trust
Each of our candle jars is meticulously crafted with attention to detail and quality in mind. From the selection of materials to the manufacturing process, we ensure that every product meets our high standards of excellence. You can trust that when you choose Lumen Luxe, you're choosing a product that's built to last.
Empowering Conscious Consumers
We're dedicated to empowering you, our valued customers, to make sustainable choices without sacrificing style or quality. Through education and transparency, we strive to raise awareness about the environmental impact of consumer choices and inspire positive change in our community and beyond.
A Commitment to Innovation
We're constantly exploring new ways to innovate and improve our products and processes. Whether it's finding alternative materials or implementing more efficient manufacturing techniques, we're always seeking ways to minimize our environmental impact and maximize sustainability.
Join Us on the Journey: Together, we can make a difference. Join us on our mission to create a brighter, more sustainable future – one refillable candle jar at a time.
Thank you for supporting our mission and for choosing Lumen Luxe for all your candle needs.